19.01 Help Desk - Seller Center Admin Guide

Seller Center Admin Guide

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Pages in 19.01 Help Desk

Seller Helpdesk (July 19, 2017)
Seller Helpdesk – Zendesk integration (November 18, 2016)

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01.-Setup-of-Seller-Center
- ACL: View Seller User Profiles
- Brand to Scales Attribute Mapping
- Manage Payouts
- Customizable Help Section
- Public Holidays
- Seller Information
- Digital Goods
- Attribute Types Migration Tool
- Seller Training Date / Option
- Seller Logo Configuration
- Limit Shipping Provider Options to Specific Customer Location
- Order Handling with Packages
- ACL – Permission Manager
- Cancellation of Order Items
- Variation Attribute Mapping
- Customer Phone Number Display
- Order Processing via CSV Upload
- Seller Migration
- Document Templates Printed as PDF Files
- Account Manager / Contract Type Configuration
- Custom Invoice with Invoice Access Key
- Payout Overview – VAT and WHT
- Promised Shipping Time
- Customization of Quality Control Reasons
- Order Processing – Shipping Speed
- SnapEngage – Chat with Sellers
- SAP Integration
- Automatic Generation of Parcel Labels
- Shipment Provider Setup
- Category Visibility
- Category Attribute Configuration
- CMS Blocks Setup
- Attribute Setup
- Category Setup
- Payment Methods
- Failure Reasons
- Fee Structure Setup
- Seller Registration
- Seller Center Settings
02.-User-Amp-Seller-Management
- Advantage Programm – Seller Tiering
- 3rd Party Integration: Application Authentification
- ACL: View Seller User Profiles
- Sponsored Products powered by Mabaya
- Operational Score
- Custom Clearance Placeholder Calculation
- Live to Staging Copy
- Copy Product
- Foreign Currency Setup & Converter for Documents
- Sell Yours: create products from the Shop
- Category configuration – Default Attribute Value
- Import and Export of Seller Profile Attributes
- Seller Helpdesk – Zendesk integration
- Audit Log
- Email Service Providers
- Seller Tax Class
- Config Hub – Global Configuration Overview
- Integration Management
- API Analytics
- Holiday Mode
- Webhooks
- Seller Delisting
- Seller KPIs: Cancellation Rate & Return Rate Reasons Selection
- Marketplace Subsidies
- Direct Shipment Provider Integration
- Lost and Damaged Items Management
- Partial Shipment Restriction Based on Order Status
- Manifest for Cross-Docking Orders
- Receive Voucher Amounts from OMS
- SCX – Single Quality Control
- Seller Center Dashboard
- Admin Email Notification for Quality Control-Pending Products
- Update Shipment Provider Information
- Decimal Price Display
- Seller Training Date / Option
- Image Crop Tool
- ACL – Permission Manager
- Order Volume Limit: Daily and Pending Limits
- Price on Product-Level
- Sales Summary
- Real Time Reserved Stock
- eContracts on Seller-Level
- Differentiated Shipping – Multiple Shipping Time Options for Sellers
- Cancellation of Order Items
- Cancellation Fees
- Facebook Shop
- Estimated Delivery Setting
- Customer Phone Number Display
- Payment Service – Payoneer
- Sale Price Control
- Delete Seller
- Seller Settings Mass Import/Export
- Email for Approved/Rejected Products
- Listing Duration Attribute
- SnapEngage – Chat with Sellers
- Master Template – Mapping
- Synchronization
- Fee Structure Setup
02.01.-User-Management
- ACL: View Seller User Profiles
- ACL – Permission Manager
- Seller’s Bank Account Information
- Customer Phone Number Display
- SnapEngage – Chat with Sellers
- Password Policy
02.02.-Seller-Management
- Advantage Programm – Seller Tiering
- Tag Manager
- Smart Seller Manager
- Manage Payouts
- Mass Import of “Reset Password” Emails
- Seller Information
- Seller Fees CSV Export & Import
- Seller Logo Configuration
- ACL – Permission Manager
- Order Volume Limit: Daily and Pending Limits
- Order Detail View – Display Customer Email
- Allowed Email Domains for Admin Users
- Cancellation of Order Items
- Seller Profile Configuration (and Document File Upload)
- Facebook Shop
- Customer Phone Number Display
- Document Templates Printed as PDF Files
- Account Manager / Contract Type Configuration
- Finance Uploads
- Seller Settings Mass Import/Export
- SnapEngage – Chat with Sellers
- Tax Setup
- Automatic Generation of Parcel Labels
- Shipment Provider Setup
- Seller Verification
- Seller Profile Quality Control
- Global Seller – Product & Order Overview and Import
- Failure Reasons
03.-Document-Amp-Content-Management
- Customizable Columns in Order Overview Table
- Receive Voucher Amounts from OMS
- Consolidation of Purchase Order Number in Stock Checklist
- Variation Attribute Mapping
- Document Templates Printed as PDF Files
- HTML Tags in Editors
- News
- Footer
- Available Placeholders
- Template Setup
- Translations
04.-Product-Quality-Control
- Reduction of Quality Control Rejections – Image Validation – Price – Other
- Product Quality Control
- Customization of Quality Control Reasons
- Admin Products Auto-Approval
- Email for Approved/Rejected Products
- Category Auto-Approval
- Seller Verification
05.-System-Synchronisation-Amp-Status
- Product Sync Status
- Attribute Types Migration Tool
- Sync Agent (API)
- Category Migration
- Email Status
- Configuration Overview
- System Checks
- Product Synchronization Status
- System Status
06.-Fulfillment
- Logistics Dashboard
- Send Shipping Provider Pickup Request
- Fulfillment by Venture – Seller area
- Shipping Service Costs
- Order State Machine
- Order Processing – More Detailed Status
- Serial Numbers
- Customer Address Change for Pending Orders
- Digital Goods
- Limit Shipping Provider Options to Specific Customer Location
- Order Handling with Packages
- Return Management
- Fulfillment by Shop – Administration
- Activate/Deactivate Fulfillment by Shop (consignment)
- Export Manager
- Failure Reasons
07.-Master-Template
- Master Template – Product Link to Master Template
- Master Template – External Competitors
- Master Products – Basics
- Export Manager
- Master Product – Activation for the Seller
08.-Signup
- Agreements and eContract Information on Seller-Login
- eContracts on Seller-Level
- Seller’s Bank Account Information
- Customizable Success Page after Sign up – Final Signup Page
- Seller Profile Configuration (and Document File Upload)
- Versioning of Agreements
- Seller Verification
- Signup Overview
- CMS Blocks Setup
- Option List for Legal Form
- Free Text Fields
- Agreements
- FAQ
- Landing Page – Seller Self Registration
09.-Product-Management
- Non-Editable attributes
- Automatic Categorisation
- Content Score
- Stock Overview
- Same UPC identifier for different product conditions
- Bulk Actions on Product Overview
- Brand to Scales Attribute Mapping
- Product Draft
- Automatic Product Nomenclature
- Product Preview
- Product Versioning & Restoring
- Set Products Offline and to Not Authorized
- Most Frequently Used Categories
- Reduction of Quality Control Rejections – Image Validation – Price – Other
- Category Search
- Blacklisting of Keywords for Products
- Best Selling Products
- Low Stock
- Counterfeit Products
- Link to an Existing Product
- Price Recommendation
- Material Validation
- Product Creation without Mandatory Images
- Product Creation without Price for International Sellers
- Variation Attribute Mapping
- Facebook Shop
- API Error Handling
- Product Groups
- Product Status
- Customization of Quality Control Reasons
- Admin Products Auto-Approval
- Product Link Customization
- Email for Approved/Rejected Products
- Error Overview
- Export Manager
- Global Seller – Product & Order Overview and Import
- Browse Nodes
10.-Fee-Tax-Transaction
- Pay me now
- Operational Score
- Account Statement – Transactions Grouping
- Transaction Rule Engine
- Receive Voucher Amounts from OMS
- Seller Fees CSV Export & Import
- Tier-Based Fees
- Account Statement
- Finance Quality Control
- Payout Overview – VAT and WHT
- Finance Uploads
- Pending Transactions
- Tax Setup
- Fee Structure Setup
11.-Promotion-Management
- Voucher Promotions
- Promotion Management – Promotion Settings
- Promotion Management – Email Notification
- Promotion Management – Seller Experience
- Promotion Management – Promotion Quality Control
- Promotion Management – Promotion Administration
- Promotion Management
- CMS Blocks Setup
12.-Seller-Rating
- Advantage Programm – Seller Tiering
- Operational Score
- Public Holidays
- Seller Rating – KPI
- Seller Rating
13.-Seller-Center-Express
- SCX – Access Control Level (ACL)
- SCX – Performance Dashboard
- SCX – Product Creation & Update
- SCX – Emails
- SCX – Manage Users
- SCX – Seller Switch
- SCX – Seller Setup
- SCX – Manage Orders
14.-Mobile-App
- Mobile App – Overview of Key Features
15.-Rsin-Provider
- RSIN – Seller Center – Shop Workflow
- Matching Interface
- Link to an Existing Product
- Deduplication Algorithm
16.-Security-Settings
- Two-Factor Authentication
17.-Rest-Api
- REST API Documentation
- OAuth 2.0 – REST API Authentication
18.-Reports
- Catalog Performance
19.-Communication-Center
- Unified Communication Center – communication between Venture and Seller
- Feature rating
- Notifications
- Surveys
- News
- SnapEngage – Chat with Sellers
19.01-Help-Desk
- Seller Helpdesk
- Seller Helpdesk – Zendesk integration
19.02-Email-Communication
- Email Setup, Templates, and Placeholder
- Admin Email Notification for Quality Control-Pending Products
- Email for Approved/Rejected Products
- Email Status
20.-Training-Amp-Faq
- Take a tour
- Tutorials – Import Products

Tags

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