Promotion Management – Seller Experience

Objective

  • As a Seller, I want to be able to list products in a promotion manually or in bulk.
  • As a Seller, I want to update my products in a promotion.
  • As a Seller, I want to remove my products from a promotion.

Participating in a Promotion

Sellers are encouraged to take a part in promotions run by the Shop. The running promotions are displayed on the dashboard. Seller can also see them by clicking on the “Promotions” menu item.

Read the following articles to find out more about promotion settings or promotion creation.

Add Products to a Promotion

Sellers can only add products to a promotion when they have products in the “Promotion” category.

# Description Image
1 Seller has several ways to apply for a promotion:

  • Click “Join Promotion” from the homepage.
  • Go to Promotions > All Promotions and click the “Apply” button.

 

2 When applying for a promotion, the Seller can:

  • Check the Detailed Campaign Overview
  • Click “Select Products for Promotion”
3 When adding new products, the Seller can:

  • See the list of the products that are eligible for promotion.
  • Filter the list by Product Name, Seller and Shop SKU, Brand and Category
  • Adjust “Promo Stock” and “Promo Price” if necessary.
  • Use “Add to Promotion” as a link or as a bulk action
  • Use “Add All Products” to add 200 products immediately.

When a Seller changes the promo price, they will see an error message if the price is higher or lower than the limit set in the promotion criteria.

For more information on the suggested promotion price calculation, please continue reading.

A limit set on a number of products for a promotion does not include variations of a product. That means that if a product has five variations/sizes, then each variation can be added to the promotion and each variation will count as one product. When the limit is reached, the “Add to promotion” button will no longer be available.

Promotion Price Calculation

Depending on the setting for Base Price Calculation, the suggested promotion price is a discount either of the regular price or from the sale price of a product.

  • If a sale price is active during the promotion, this sale price will be used for calculating the discount.
  • If the sale price is not active during the promotion date range, the normal price will be used for discount calculation.

Update Products in a Promotion

# Description Image
 1

Go to Promotions > My Promotions

The list of all the promotions that the Seller participates in is displayed.

  • Choose a promotion that the Seller’s products are already a part of.
  • Edit the promotion as a Seller.
2
  •  Switch to the “Submitted Products” tab.
3
  • Update the price and stock
  • Use the “Update” button to update the product.
  • Update multiple prices and stocks and update multiple products.

When Seller changes the promo price, they will see an error message if the price is higher or lower than the limit set in promotion criteria.
4 A message indicates that the product is updated.

Remove Products from a Promotion

# Description Image
1
  • Choose a promotion that the Seller’s products are already a part of.
  • Edit the promotion as a Seller.
2
  •  Switch to the “Submitted Products” tab.
3
  • Remove the products.
  • A message indicates that the product is removed.

Products added to a promotion need to be approved before they are accepted to a promotion ran by the Shop. Refer to this article to read about Promotion Quality Control.