Shipping Service Costs
Contents
Objective
To recalculate the shipping costs of a multi-item order when items are canceled before shipping the order.
Shipping costs are calculated based on the whole order amount. When an item is removed from the order, (e.g., because the Seller is unable to fulfill it), the already-defined shipping costs and shipping service costs need to be recalculated for the remaining items. Sample order flow:
- Customer orders items on Shop.
- Shipping costs are calculated for the selected items and split per Seller.
- Shipping costs are available in Seller Center.
- One or more order items are canceled either by the Seller or the Venture.
- Before further order processing (setting the order to “Ready to ship”), the shipping costs need to be recalculated.
Precondition on Venture-Side
In order to use this functionality, some development on OMS/WMS side is necessary. Please find the required API call in the OMS documentation.
Activation in Seller Center
Critical KnowledgeIn order to use this feature, please create a TMLSD ticket. The configuration that needs to be enabled is order/shipping_service_cost/feature_switch.
Additionally, the API call getShippingServiceCost() needs to be enabled (set to V1).
Consequences
Financial Dependencies
- Shipping service costs appear as transactions on the account statement for the Seller.
- Transaction Rules can be be created using the Shipping Service Costs functionality.
Document Templates
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