eContracts on Seller-Level

Objective

Give Seller Center administrators the possibility to upload individual contracts for Sellers. Similar to the Agreement feature, Sellers need to accept these uploaded contracts in order to continue selling their products.

Setup to Upload eContracts

If you want to enable eContracts on Seller-level, please raise a TMLSD ticket. The parameter that needs to be enabled is core:seller/econtract/enabled

It is possible to upload two files for each Seller: one can be the contract and the other can be used for terms and conditions.

Once the feature is enabled (by Service Desk Team), the eContract upload functionality needs to be activated by a backend user (e.g., admin) either via the global settings (Administration > Settings) or only for specific Seller (Administration > Seller Management > edit Seller > “Enable eContract Upload”).

 

Step Description Image
1 Go to Administration > Seller Management
2

Search the Seller for whom the contract should be uploaded.

Click “Edit”

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3 Switch to the tab “Contracts” econtract_upload3
4 On this page, an overview lists all contract files that have been uploaded. econtract_upload4
6  Click “+ Add Document” econtract_upload5
7

 In the overlay that opens, the file and its type can be selected.

There are two types in place:

“Contract”: For the contract itself.

“Terms & Conditions”: Policies (terms and conditions) in place to use Seller Center.

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8

 After selecting the file and the correct type, click “Submit”

Allowed file type is “PDF”

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9  Once the file has been uploaded, it appears in the overview. econtract_upload8
 10

In case the wrong file is uploaded, either a new file can be uploaded by following steps 6-8 or the file can be removed by clicking “Delete”

If a new file is uploaded, the existing one will be overwritten.

 

Searching for Documents for Selected Seller

Often many different documents are uploaded. If you need a specific document (or all documents that have been accepted by the Seller during a certain time frame), you can now search for the desired content.

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These fields are searchable:

“Name”: The file name of the uploaded file.

“Type”: Whether the uploaded file is used as a “Contract” or for “Terms and Conditions”

“Date”: Here a date range can be selected to check which contracts have been accepted by the Seller in the selected time frame.

“User”: Here you can search in the documents for the Seller who accepted the contracts.

Search is also possible with a combination of different filters. Moreover, it is possible to use the same filter with different search conditions.

 

Search for Documents for All Sellers

Under Administration > Seller Management > Contracts, there is a global view of all uploaded files for all Sellers.

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Searching for entries works the same way as on Seller-level (the only difference is an additional option to search for a specific Seller).

These fields are searchable:

“Seller”: Searches within all available Sellers

“Name”: The file name of the uploaded file

“Type”: Whether the uploaded file is used as a “Contract” or for “Terms and Conditions”

“Date”: Here a date range can be selected to check which contracts have been accepted by the Seller in the selected time frame.

“User”: Here, you can search in the documents for the Seller who accepted the contracts.

Search is also possible with a combination of different filters. Moreover, it is possible to use the same filter with different search conditions.

 

Seller View

Sellers will be immediately informed that there is a new contract available when they log in.

  • In case they are already logged in, they will be informed when they switch from one site to another.
  • Within the overlay, the Seller has the possibility to download the uploaded file(s), read through it, and approve it.

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Additionally, Sellers have the option to read through their already-accepted contracts on their profile page (Settings > Your Profile).

  • Here, all their documents, contracts, terms and conditions, and agreements (general terms and conditions that apply to all Sellers) are listed.

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The same logic applies to uploaded contracts, such as agreements. This means that:

  • Only Seller full access users will see the notification that new contracts are in place.
  • Other users (even backend users) will see a notification on top of the page displaying that the Seller full access user needs to be informed so that they can agree to the contracts.
  • Sellers have 14 days to agree to the uploaded contract. After this time period, Sellers can’t close the overlay anymore. They have to agree on the proposed contract. Otherwise, they cannot sell anymore.