Manage Payouts

Manage Payouts

Seller Center has a dedicated area for admin users to manage Seller payouts for account statements. You can find it by going to Administration > Seller Management > Manage Payouts

On the top of the page, an admin user can find an interactive payout overview graph, which helps to prioritize payouts. The overview can be also used as a quick filter, where the admin user can click on the legend or on the pie chart.

 

 

Areas Description
Statement No. Consists of Seller ID and statement end date. The number is sortable.
Time Frame Displays the account statement time period.
Seller Name Identifies a Seller. In the omnibar, a Seller can be searched by entering the Seller name, Seller ID, and supplier ID.
Payout Refers to the payout amount of the account statement.
Reference This is a unique identifier that can be entered once a payout is paid.
Status Shows if a payout was paid, unpaid, or if there has been no payout.
Payout Date Shows either when a payout is due or when it has been paid.

  • The due date is calculated by adding (a) the account statement’s closing date to (b) the number of days that payout is due after the closing date.
  • The latter has a default value of seven working days and can be set on global or Seller-level.
  • More information can be found here.
Actions
  • “Mark as paid”: an admin user can set a reference number, upload a reference file, enter a note, and confirm that the payout amount is correct (can also be done via massive upload).
  • “Edit Payout Details”: after payout has been paid, an admin user can edit the note, the reference number, and the reference file (can also be done via massive upload).
  • “Download Reference”: If a reference file has been uploaded, a user can download it.
  • “Edit note”: for unpaid payouts, there is an option to add a note to a Seller (e.g., why their payout cannot be paid on time). The following feature is currently in development and will be released in the near future (can also be done via massive upload).

 Exports of Transactions

Filter Export options
unpaid
  • Export of Transactions summary
    • Exports a summary of all/filtered transactions with all the transaction groups ( fees, revenues, refunds, payout amount )
  • Export for payout state
    • Only the payout-id and reference number is exported, in order to provide the payment reference or a note to the seller, to mark payments as paid.
paid
  • Export of Transactions summary
    • Exports a summary of all/filtered transactions with all the transaction groups ( fees, revenues, refunds, payout amount, payout information)
all
  • Export Payouts
    • Exports a summary of all/filtered transactions with all the transaction groups ( fees, revenues, refunds, payout amount, payout information)
  • Export all Transactions
      • A date range needs to be selected in order to export the transactions (also from multiple seller)
      • Default limit of rows in the export is 100,000. This can be increased.

    In order to use have the transactions available for multiple seller in the export, please create a TMLSD ticket. The configuration which needs to be enabled is export/all_transactions/enabled . The configuration for the limit of the export is export_limit/transaction . Once a different value is set, the newly set limit will be applied after ca. 1 hour and more data gets exported.