This email allows the user to reset their password in case they have forgotten it.

Email Recipient:

• User who requested email

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_reset_password_url##
• ##Field_shop_url##

Sent upon new Seller registration via the admin menu (Administration > Registration).

Email Recipient:

• Email entered in form in Administration > Registration or during the signup process (which starts from the login screen).

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_seller_address##
• ##Field_confirm_registration_url##
• ##Field_shop_url##

Sent to Seller users upon receiving a new order.

Email Recipient:

• All Seller full access users
• All Seller order management users

Users need to have this type of email enabled under User > Notification

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_order_number##
• ##Field_order_item_list##
• ##Field_order_management_url##
• ##Field_shop_url##

This email contains a summary of the uploaded products, indicating successful uploads and/or failures.

Email Recipient:

• User who uploaded the file

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_total_number_of_uploaded_products##
• ##Field_import_type##
• ##Field_total_of_success_products##
• ##Field_total_of_failed_products##
• ##Field_upload_summary_url##
• ##Field_shop_url##

This email is sent out to add new users (admin or Seller-related users) to Seller Center.

Email Recipient:

• Email address provided from form or API call

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_user_name##
• ##Field_new_user_url##
• ##Field_shop_url##

This email is sent out when order (items) are updated to “Return” status.

Email Recipient:

• All Seller full access users
• All Seller order management users

User needs to have this type of email enabled under User > Notification

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_order_number##
• ##Field_order_item_list##
• ##Field_seller_sku_list##
• ##Field_order_management_url##
• ##Field_shop_url##
• ##Field_order_item_reason_list##

newly possible placeholder

This email is sent out when order (items) are updated to cancellation status from outside of Seller Center.

Email Recipient:

• All Seller full access users
• All Seller order management users

User needs to have this type of email enabled under User > Notification

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_order_number##
• ##Field_order_item_list##
• ##Field_seller_sku_list##
• ##Field_order_management_url##
• ##Field_shop_url##

This email is only possible in combination with the consignment feature (“Fulfillment by …”). An email is sent to the Seller if low stock for warehouse products is detected.

Email Recipient:

• All Seller full access users
• All Seller product management

User needs to have this type of email enabled under User > Notification

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_shop_url##
• ##Field_product_management_url##
• ##Field_seller_sku_list##

This email sends a reminder to the Seller that they have products that are low on stock.

• ##Field_mail_image_url##
• ##Field_shop_name###
• ##Field_seller_name##
• ##Field_product_management_url##
• ##Field_seller_sku_list##

This email sends a summary of the past sales to the Seller, containing data of the top Sellers.

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_revenue_period1##
• ##Field_revenue_period2##
• ##Field_total_revenue1##
• ##Field_total_revenue2##
• ##Field_percentage_revenue1##
• ##Field_percentage_revenue2##
• ##Field_account_statement_period1_url##
• ##Field_account_statement_period2_url##

This email is sent out when a Seller has started filling out the registration form but has not completed it.

Email Recipient:

• Only sent to the email that was used during the registration process.

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_shop_url##

This email is sent out after a Seller has started the registration form in order to to verify that a real email has been used.

Email Recipient:

• Only sent to the email that was used during the registration process.

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_confirm_registration_url##

This email is sent out after the registration form has been completely filled out in order to welcome the new Seller to Seller Center.

Email Recipient:

• Only sent to the email that was used during the registration process.

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_sellercenter_url##

This email is sent to inform the Seller what parts of their profile were rejected after quality control has been completed on it.

Email Recipient:

• All Seller full access users

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_sellercenter_url##
• ##Field_rejection_reasons##
• ##Field_qa_comment##

This email is sent out to inform the Seller of the status of their products after quality control has been completed. It informs whether products were approved or rejected. This email contains the results of the last hour. Further information can be found here.

Email Recipient:

• All Seller full access users

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_sellercenter_url##
• ##Field_country_name##
• ##Field_rejection_reasons##
• ##Field_total_number_of_qc_products##
• ##Field_total_of_approved_products##
  
• ##Field_total_of_rejected_products##
• ##Field_approved_products_table## *
• ##Field_approved_products_table_full## **
  
• ##Field_rejected_products_table##
• ##Field_rejected_products_table_full## *
• ##Field_manage_product_url##

contains the fields seller sku and product name

*** contains the fields seller sku, product name, reject reason, comment

This email is sent out to remind admin (can be set to user-specific or group email) that there are products pending for approval. Further information can be found here.

Email Recipient:

• The defined email (group)

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_sellercenter_url##
• ##Field_number_pending_products##
• ##Field_pending_overview_table##
• ##Field_pending_quality_control_url##

This email is sent out to notify the Seller that their account is temporarily inactive because there are too many new orders in “Pending” status. Further information can be found here.

Email Recipient:

• All Seller full access users

• ##Field_shop_name##
• ##Field_seller_name##
• ##Field_pending_order_limit##
• ##Field_order_management_url##

This email is intended to send a summary of order items.  Time of the email and its frequency can be configured. By default the email will be sent daily at 9AM.

Email Recipient:

• Seller Full Access
• Seller Catalog Access
• Seller Order Access
• Seller Stock Update

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_seller_name##
• ##Field_report_start##
• ##Field_report_end##
• ##Field_count_new_orders##
• ##Field_count_ready_to_ship_orders##
• ##Field_count_new_delivered_orders##
• ##Field_count_new_cancelled_orders##
• ##Field_count_new_delivered_failed_orders##
• ##Field_count_new_returned_orders##
• ##Field_order_management_url##
• ##Field_shop_url##

This email is intended to send a summary of rejected and failed delivered orders.  Time of the email and its frequency can be configured. By default the email will be sent daily at 9AM.

Email Recipient:

• Seller Full Access
• Seller Catalog Access
• Seller Order Access
• Seller Stock Update

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_seller_name##
• ##Field_report_start##
• ##Field_report_end##
• ##Field_new_returned_orders_list##
• ##Field_count_new_returned_orders##
• ##Field_returned_order_management_url##
• ##Field_new_delivered_failed_list##
• ##Field_count_new_delivered_failed_orders##
• ##Field_failed_to_be_delivered_order_management_url##
• ##Field_shop_url##

This email’s goal is stock replenishment. Time of the email and its frequency can be configured. By default the email will be sent daily at 9AM.

Email Recipient:

• Seller Full Access
• Seller Catalog Access
• Seller Order Access
• Seller Stock Update

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_user_name##
• ##Field_seller_name##
• ##Field_report_end##
• ##Field_best_selling_low_stock_item_list##
• ##Field_best_selling_product_management_url##
• ##Field_shop_url##

Click on “Add a new Type” to create a new email.

Please add a name for the new type in the form, that opens and save it.

Once a new type is created the according entry can be setup.

Please click on “Add new Entry”.

In the form that opens, please select the newly created email type and provide the accoriding template id from the connected UMS system. Furthermore it is possible to select the language.

• email
• shop_name
• shop_url
• seller_center_url
• mail_image_url

• ##Field_mail_image_url##
• ##Field_shop_name##
• ##Field_email##
• ##Field_shop_name##
• ##Field_shop_url##

In the last field new values can be added, which get used as placeholders within the template. The syntax of these placeholders should look like this:

{


"your_placeholder":"your placeholder value", 
"your_placeholder_2":"your placeholder value 2",


}

Depending on the selected context during rule creation a multitude of values is selectable, such as Seller-Rating KPI.

Example:

Seller Center configuration:

{ “link_to_watchlist”:”sellercenter-url/product/watchlist/on-watchlist”, “your_rating”:sellerRating.hasRating}

UMS Template configuration / content:

##Field_link_to_watchlist##

##Field_your_rating##