SCX – Product Creation & Update

Objective

  • As a Seller, I want to create and update products across multiple countries in Seller Center Express (SCX)to save time and effort.
    Critical Knowledge Only Seller roles have access to these functionalities.

 Product Creation

  • The Product Creation functionality allows the Seller to create products across multiples Ventures.
    Critical Knowledge

    • The Product Creation functionality in SCX will propagate the product information to local Seller Centers.
    • Prices are displayed in local currency, not USD.
    • A template contains a unique stock that will be duplicated to all countries listed. Currently, stock is not distributed, synced, or shared across countries.
    • SCX only displays mandatory attributes.
      • Non-mandatory attributes can be added or edited in local Seller Centers.
    • The template is in Excel and can be imported as it is. There is no need to save the file in CSV.

    Step Description Image
    1
    • Log in to Seller Center Express and access the “Products” page from the menu.
    		Product
    2
    • Step 1) Download the template:
      • In the products page, select the “Product Creation” area and click “Browse Category”
      • Select the category for which you want to create products (first or second category levels are available).
      • Download the template file.

    download_tempalte

    download
     3
    • Step 2) Fill the Excel file with all necessary details. The file contains two kinds of attributes:
      1. Prices: price information that is specific to a country
      2. Mandatory attributes: attributes that are the same across all countries (e.g., “Product Name (English)”)
    1. Prices:
      • The file contains only the price columns for the countries that the Seller is able to sell in. If a Seller can sell in TH, VN and MY (see Seller Setup), then the file will contain only those three prices columns.
      • To list a product in a country, the “Price” column has to be filled. If the price column is empty, then the product is not created in this country.
      • “Sales Price” is non-mandatory. If “Sales Price” is filled, then “Sales Start Date” and “Sales End Date” need to be filled.
      • “Sales Start Date” and “Sales End Date” apply for all sales prices. Different sales dates can be given in local Seller Centers.
      • “Price” and “Sales Price” must be given in local currencies.
    2. Mandatory attributes that are the same across all countries (e.g., “Product Name (English)”):
      • SCX imports all mandatory attributes across all local Seller Centers and maps them together in order to have only one column per identical attribute.
      • A value given in the mandatory attribute (blue column) will be propagated to all countries where the price column is filled.
      • Brands can be selected from the “Valid Brands” sheet. Copy the value from the “Valid Brands” sheet and paste it into the “Brand” column.
      • Categories (primary and additional) can be selected from the “Valid Categories” sheet. Copy the value from the “Valid Categories” sheet and paste it in the “Category” column.
      • Variation can be selected from the “Attribute Options” sheet. Copy the value in “Attribute Option ID” from the “Attribute Options” sheet and paste it into the “Variation” column.

     

    • The template is in Excel and can be imported as it is in Excel. There is no need to save the file in CSV.
    • Examples in the screenshot attached:
    		excel file
    4
    • Step 3) Import the file for product creation.
      • There is no need to save the file in CSV before importing. The template is in Excel and can be imported as it is in Excel.
    		Upload_file
    5
    • The output of the product creation will be displayed in the “Import History” table at the bottom of the page.
    • An import has three possibles results:
      • “Processing”: SCX is propagating the product in the local Seller Center. This step can take anywhere from one to a couple of minutes depending on the amount of products.
      • “Import Successful”: Products have been successfully created in all countries. You can access the local Seller Center to see the newly-created products.
      • “Import Failed”: A problem occurred during the product creation. An error report can be downloaded to review the errors. The imported file must be corrected and then imported again.

     

    		 import_2

    Product Update

    • The Product Update functionality allows Sellers to update existing products across multiples Ventures.
    Critical Knowledge

    • Product update in SCX will propagate the product information to local Seller Centers.
    • Prices are displayed in local currency, not USD.
    • SCX only displays mandatory attributes.
      • Non-mandatory attributes can be added and edited in local Seller Centers.
    • The template is in Excel and can be imported as it is in Excel. There is no need to save the file in CSV.

    Step Description Image
    1 Log in to Seller Center Express and access to the “Products” page from the menu. Product
    2
    • Step 1) Download the products:
      • In the products page, select the “Update Products” area and click “Browse Category”
      • Select the category that you want to update existing products for.
      • Download the products.

    update_1

    upload_3
     3
    • Step 2) Edit product information in file.
      • The template is in Excel and can be imported as it is in Excel. There is no need to save the file in CSV.
    		Update file
    4
    • Step 3: Import the file for product creation
      • There is no need to save the file in CSV before importing it. The template is in Excel and can be imported as it is in Excel.
    		update_2
    5
    • The output of the product update will be displayed in the “Import History” table at the bottom of the page.
    • An import has three possibles results:
      • “Processing”: SCX is propagating the product in the local Seller Center. This step can take anywhere from one to a couple of minutes depending on the amount of products.
      • “Import Successful”: Products has been successfully updated in all countries. You can access the local Seller Center to see the updated products.
      • “Import Failed”: a problem occurred during the product update. An error report can be downloaded in order to review the errors. The imported file must be corrected and then imported again.
    		import_2