Pending Transactions

Objective

• Use Case (Payout pending):  As a Venture, I don’t want to pay the Seller the entire account statement for a complete time frame, but rather on an order item/transaction-level.
  • Some orders can be pending due to either a missing invoice or various other reasons. Until this reason is clarified, transactions are marked as “Pending”
• Use Case (Freezing the commission fluctuation): As a Venture, I want to calculate the commission of some orders at the moment the orders are placed and not later in the “Shipped”/”Delivered” status.
  • This is because the percentage is always changing (refer to Transaction Rule Engine).
• Offer Sellers clear visibility regarding pending transactions.
• Allow the chance to approve transactions after all the blocking reasons have been dissolved.
• Audit Log with an “TransactionApproved” entry
  Critical Knowledge

  • All orders that are not imported with the flag “payout_pending: true”  from OMS are by default not in “payout_pending” status.
  • Transactions in “payout_pending” are handled either manually if they have the above flag, or automatically if they don’t.  No transactions are summed up in the account statement.
  • The account statement reflects only the transactions that are not in “payout_pending” status.

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  1	Global-Level Configuration: Go to Settings > Finance Seller-Level Configuration: Go to Seller Management > Finance
  2	Check pending transactions under Reports > Account Statements > Transaction Overview Use the Omnibar Filter to filter the payout state by selecting “Pending Transactions“
  3	The total amount in the current statement does not include pending transactions.
  4	As an admin, I want to approve the transactions as soon as the blocking reasons are resolved. Download the template as an example.
  5	Go to Seller’s pending transactions under “Account Statements” Export all pending transactions. Generate the file with all transaction numbers that will be approved using the previously-downloaded template.
  6	Select “Approve pending transactions” A success or error report is generated based on the operation status.
  7	Verify that the approved transactions were moved to normal transactions.
  8	Check that the account statement reflects the approved amount.