SCX – Manage Users

Objective

  • As an admin, I want to add a user to a Seller or to the system so that they are able to log in.
  • As a Seller, I want to add more users to my account so that they are able to log in.
    Critical Knowledge

    • User Setup can be accessed by all roles.
      • Based on the role, you can create different types of users.
    • The person who sets up the user can, by default, already set a password for the new user so that they are immediately able to login if they haven’t received an email.
      • This option allows you to create new users without having to validate them via email.
      • An email that allows the user to change and personalize their password is also immediately sent.
      • Passwords have to have at least eight (8) characters.
    • Roles with access: maintenance, admin, Seller


     User Setup for Admins

    # Description Image
    1 Log in as admin or maintenance. Add Seller 1
    2 Go to User Setup page. scx_user
    3 Click “Add User” Screen_Shot_2016-09-12_at_09_15_01
    4
    • Add details for user, including name, email address, and password.
    • Select the role for the new user: Seller or admin
    A3
    5
    • Added user is immediately visible in the User Overview.
    A4
    6
    • User will receive an email to change their password.
    A5
    7
    • User is able to login with a new password or with the password that has been set up.

     


     User Setup for Sellers

    Sellers can add users too, but they can only add and see users connected with their own Seller account.

     

    # Description Image
    1 Log in as Seller. Add Seller 1
    2 Go to User Setup page. scx_user
    3 Click “Add User” Screen_Shot_2016-09-12_at_09_15_01
    4
    • Add details for user, including name, email address, and password.
    • Select the role for the new user: Seller
    S3
    5 Added user is immediately visible in the User Overview. S4
    6 User will receive an email to change their password. S5
    7 User is able to log in with a new password or with the password that has been set up.
    8
    • User will also be created in local Seller Centers that are connected with the Seller.
    • Note: User should not be deleted because it’s needed for receiving data between SCX and Seller Center.
    S6

     

     


    Activation and Deactivation of Users

    • Users that are set to “Inactive” are not able to log in anymore.
    • Users are not able to inactivate themselves.
    • Admin users can inactivate other admin users and Sellers.
    • Sellers are able to inactivate other users within their own Seller group.