Communicate news about the Venture and Seller Center in the form of blog entries.
Critical Knowledge
News are displayed:
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In Notifications panel
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On the Seller Dashboard – after login.
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On the News page
Note: For multilingual Seller Center systems, news entries need to be created for all available languages (English and others). Otherwise, some sellers using other languages might miss out on information.
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Step
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Description
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Image
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1
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Under Administration > Settings > Content Management, click “Add News”
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2
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Fill the content of the article in the editor
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make sure that the news is created in the right language / gets translated if necessary to all the available language.
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Advanced settings:
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3
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Target specific Seller Tag
About:
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Target the announcement to relevant group of sellers. Only sellers with specific seller tags will see the news.
Tips:
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Use Tag Manager to create and assign seller tags to sellers manually.
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Use Smart Seller Manager to create a rule, assigning specific seller tag according to conditions.
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4
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Surveys
About:
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Send a feedback form or survey to Seller.
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Download survey results.
Tips:
Critical Knowledge
If you want to enable Surveys on staging/live systems, please raise a TMLSD ticket. The parameters that need to be enabled is: survey/enabled.
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5
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Pop-up announcement
About:
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Inform selective seller user groups about any important announcement for Seller Center by using the extended news functionality
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Schedule the CMS-block to pop up on user login to inform them on a timely manner of changes or important news
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localisation possible based on user language.
Setup:
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In the news setup there it is possible to select the option for “Popup Announcement”. Once it is selected the following can be configured
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Seller Role selection:
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Venture can decide which user target group -> which user group will read this message
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by default all user groups associated with “Seller” – attribute within the ACL setup are selected
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different user groups are selectable (e.g. only content manager or order managers)
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new seller-user groups can be created via the ACL Permission Control
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Display from & until:
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Define a time, when the news should be visible to the selected user group -> scheduling of news
Seller Experience:
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Upon first login during the scheduled time, seller will see a modal window with the Ventures message
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once a seller closes the the pop-up he will no longer see the message
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news entry can still be viewed in the news section of the homepage or on the news-overview page (sellercenter-url/news)
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if a different browser gets used the seller will not see again the same news announcement.
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Only one anouncement can be active per language at a time.
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when different user groups are selected those can see different announcements during the same time
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6
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Mark news as “Important”
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Mark a news entry as “Important” by selecting the corresponding checkbox.
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When a news entry is marked as “Important” it means that on the homepage of Seller Center the news entry is marked with a red flag.
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This indicates that seller should read this entry as it contains a quite important message from the Venture.
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7
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After submitting, the article appears on the Notifications area, Seller dashboard and in the News page.
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8
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The article’s status (visibility) can be changed using the “Unpublish” or “Publish” actions.
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