SCX – Emails

Objective

  • As an admin, I want to send an email to a user that is added to the system so that they are able to log in.
  • As a Seller, I want to receive an email that allows me to change my password when I want to reset it.
  • As a Seller, I want to send an email to the user that I have added to the system so that they are able to change their password.

Emails are sent to the Seller when the following actions occur:

  1. A user is added to the system after receiving an email. Email can be triggered either by the Seller themself or by an admin.
  2. Forgot Password functionality is used.
    Email Templates

    • Templates are available in the Seller Center Wiki
    • Please get in touch with your Venture Product Manager to be able to access and change the templates.

    Forgot Password

    # Description Image
    1
    • Go to the login screen and use the Forgot Password functionality.
    		FG1
    2
    • Fill in the email of the user.
    		FG2
    3
    • Confirmation message will be displayed even when the email doesn’t exist.
      • This is done in order to prevent phishing.
    		FG3
    4
    • User receives email.
    • Use the password reset link.
    		FG4
    5
    • Set up the new password.
    		FG5