Error Overview

Objective

  • Increase UX on handling mass imports by implementing a more straightforward overview of all error messaging per row
  • Possibility to correct errors intuitively and on the fly within the Seller Center UI
  • Avoid multiple iterations as possible for the Seller to upload his catalog
    Existing Functionality

    • The Error Report is a way to offer feedback to Sellers regarding all encountered issues on Product Creation/Update.
    • Error reports are gathered from different parts of the application, merged, and then displayed per line.
    • Fixing each error does not offer 100% assurance that the SKU will be successfully processed.
    • Feedback is offered after processing the entire file.
    • The file can be accessed by all user roles that have access to all processed products and are related to the Seller that is currently selected.
    • Error report is generated as a XLS or CSV

     

    Critical KnowledgeIf you want to enable the error overview for created products, please raise a TMLSD ticket. The configuration that needs to be enabled is troubleshooting_panel/enabled.

    Solution

    • As a trial to bridge the repetitive task of  fixing errors in XLS and reimporting them, we build the Error Overview to visualise all missing rows with highlight on the failing columns

     

    # Description Image
    1. Go to Manage Products  -> Import  Products
    Upload the file and check the status of the import.
    2. Report is generated both in CSV and XLS format.
    The errors and warnings are signaled in red and yellow  with a mouseover detailed comment.
    3.  Error Overview available for last performed import
    4. Error Overview signals failing attributes and marks the fixed ones
    5. On fixing all errors in a row the product is automatically created and the progress bar reflecting the changes
    .