Seller Center Dashboard

Objective

The dashboard is the first page a Seller sees after a successful login. The most relevant information for the Seller’s account is displayed on this page. Important announcements are shared and the Seller’s performance is displayed.

Widgets Configuration

All entries within the widgets on the homepage are clickable. This means they provide shortcuts for Sellers (e.g., to enter pending orders, bestselling products, or rejected products).

Step Description Image
1

Pending Orders

In Administration > Settings, see “Homepage Pending Orders Widget Type” and choose:

  • “Filter by Days”
  • “Filter by Hours”

Number of Total pending orders:

  • this KPI includes all orders, which were placed by customers and get fulfilled either by the Seller directly or the Venture
    • Today: all orders which were imported today and were not yet processed
    • Yesterday: all orders which were imported the day before, but not yet processed
    • Other: all orders which are were imported more than 48 hours ago and are still in pending status
    • Since > 24 hours: orders which got imported more than 24 hours ago and are still pending
    • Since 12 – 24 hours: orders which were imported between 12 and 24 hours ago and are still pending
    • Since < 12 hours: orders which got imported within the last 12 hours, but are not yet processed.
    • => the numbers get updated, whenever orders changes their status (to not pending anymore) or when new orders get imported
  • crossdocking and dropshipping orders will be visible in the pending order filter, when clicking on the number
    • Fulfillment by Venture (consignment orders) will only visible, when using the all filter + date range search

Configuration:

Settings_orders_widget

Result:

Orders_widget
2

Announcements

News CMS blocks are displayed here. Additionally, news can be marked as “Important” and an alert will be displayed to Sellers.

Note: This is only available for the new dashboard.

 

Read how to create news here.

Configuration:

news

Result:

news_important

 
3

Payment Graph

Critical KnowledgeBy default, the payment graph is shown to the Seller.

To deactivate it, the configuration

payments_graph/enabled should be set to “0”

Please create a TMLSD ticket for this.

 Screen Shot 2016-04-18 at 14.44.05
4

Translations

All strings from widgets are added to the Translation Editor and can be translated.

Read how to use Translation Editor here.
5

Promotion

When creating a promotion, the best sizes for images are:

  • 370 x 160 (Large)
  • 270 x 160 (Medium)

Promotion banner position on the dashboard is configurable under Administration > Settings > Promotion Group

Setting name: ““

Options: Top or Bottom (default option)

 

If no promotion is currently active, the promotion area will not be displayed.

 

 Top position, above Seller KPIs:

promotion_banner_position

Bottom position, below announcements/graphs:

promotion_banner_position2

Related Features

There are two other features related to the new dashboard. Please refer to the links below to learn more:

  1. Best Selling products*
  2. Low Stock
  3. Price Competitiveness

Important Things to Consider

Step Description Image
1

 

Your Rating Widget

Only three KPIs will be displayed in the widget. If you have more than three KPIs configured, only the three with the highest weights will be displayed.

KPI names’ length should be taken into consideration; the length should take one line maximum. Otherwise, the layout will be broken.

It is possible to have this widget not displayed even when the “Seller Rating” feature is enabled. In order to display this widget, please raise a TMLSD ticket to enable the config parameter seller_rating/your_rating_widget/enabled.

YourRating

 
2 Announcements Widget

  • Avoid adding announcements without a title or body.
    • This will be displayed as an empty row (see screenshot).
  • Avoid adding DOM elements with specified width.
    • This will break the popup of the news if the width is larger than the width of the popup.
Announcements
3

Price Competitiveness

Displays best price information and whether products are available to be matched.

If best price information should be displayed on the dashboard, please raise a  TMLSD ticket. The parameter that needs to be enabled is homepage:best_selling_tab/enabled.
hompage_best_price